Replacement Coils

I own over a dozen of your visors and get compliments on them all the time. However, in at least 4 of them the coils have gone bad. I tried reaching out to customer service and they told me to order replacements. I did and thought I was receiving 6 pairs when I ordered 6. Your picture shows a pair of them. Now I’m bummed cause 4 out if 6 I have to use immediately which only leaves 2 to spare. I’ve enclosed a picture fue you to see the visors. Most companies stand behind their products and I’m disappointed that you mislead me. Megan wrote me back and said she’s changing the wording now but that doesn’t help me!!! I have to pay another $5+ for shipping for $3 of product!!! Doesn’t make good business sense!!! All I’m asking is to make good on your existing ad and send me another 6 coils free of charge